Shipping & Returns

Processing 

Please allow up to 3 business days for your order to be processed. 

 

Shipping 

Shipping costs are calculated by the order total.

We do not ship to PO boxes.

Australia

Shipping times in Australia vary from 1 to 7 business days, depending on location. 

Other countries

Shipping times for residences outside of Australia vary from 4 to 15 business days, depending on location. 

 

Returns

We are unable to return items once they have been ordered. Refunds will only be granted in the case of defected items. Please Contact Us if you have any queries. 

 

Refunds

Refunds will only be granted in the case of defected items. Please Contact Us if you have any queries. 

If your refund request is approved, we will initiate a refund (including return shipping costs) to your original method of payment. You should expect to receive your refund within four weeks of returning your item, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your returned item (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).